Who are we?
Synapse IT is the hub that connects a decentralized network of consultants who are experts in their fields and are motivated by knowing their work has made a difference in the lives and communities of our clients.
Together we have experience across many industries and always “know a guy who does that”.
Established during the chaos of 2020 - Synapse IT has been bringing order and confidence for our clients across the USA.
HELP! Fix it!
Every project begins when a client engages us to strategize and solve critical operations or complex systems issues.
When the implications of a challenge are far-reaching, our clients know they can count on us to provide insight, wisdom, strategy and action - while guarding their reputation throughout the process.
Often, the client has identified the problem and determined the desired outcome, but lacks the bandwidth to resolve the issue when time is of the essence.
Synapse IT partners with the client at every level and stage of a project - from design engagement to crafting an actionable strategic plan, in addition to leading the execution of each step.
We deliver results - when the outcome matters.
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Great question! The network seems to grow itself as we find like-minded experts while working on projects together. Everyone who works under our banner is committed to delivering results that stand the test of time.
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That’s always the question isn’t it? We do not have an hourly rate and instead spend time with you to be sure we understand your entire need. We provide project proposals that have flat rates and guaranteed outcomes.
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Since our foundation was in 2020, we have spent significant time researching the best in class collaboration tools facilitating synchronous and asynchronous communication on projects. By conducting the majority of our work remotely we are able to match you with the experts who best fit your need without geographic restrictions.
Some projects really need in person time - and we are prepared to travel as needed to see your project succeed.
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Great question. We will spend more time than you may expect working to understand the challenges you are facing and the results you require. In partnership with you, we will clearly define the desired outcome (e.g. system adoption, reduction in operational costs by offloading redundant systems, etc.), and craft a strategy to reach that goal. We find that by proposing the acheivement of a goal/result instead of drafting a traditional Statement of Work we have more flexibility to keep the project momentum and increase satisfaction when previously unknown factors are brought to light.
When you accept one of our proposals you are accepting the flat price of a specific outcome, and you can have the confidence of knowing we will do whatever it takes to achieve the goal in the framework of our proposal.